New Patient Navigator

The Patient Navigator is responsible for supporting Strive’s care team to keep patients engaged with our complete care program specifically designed for people with kidney conditions. While most of your patient interactions will come by phone, there will be opportunities to meet patients face to face at their office visits or in their home. Success is measured by scheduling patients for program appointments which will occur through building strong relationships, being an educational resource, and helping navigate questions. Proactively outreach to both current and prospective patients, build trusting, long-term relationships, and present yourself as an educational and empathetic resource. Additionally, you'll build key internal relationships to escalate patient support needs, Visit with patients in-person, when possible, and meet with partner nephrologists and practice staff.