Job Description
Patient Support Advocate Job Purpose: Within this role, this person will provide patient care by removing the barriers to medication access. Working with insurance companies and clinician offices to facilitate approval of medications through prior authorizations. Working with patients and a variety of funding sources such as foundations, or directly through manufactures to obtain financial assistance for high dollar co-pays. Provide phone support to patients by navigating a variety of pharmacy dispensing systems to adjudicate claims, refill medications, and increase adherence in patients. You will directly communicate with insurance companies to facilitate the approval of medications, navigate pharmacy operating systems to input data, perform adjudication on test claims, communicate across databases, and help with pharmacy insurance claims.
About Shields Health Solutions
Shields Health Solutions provides equal employment opportunities to all employees and applicants