Collections Specialist

Manage customer/account queries to ensure sales ledger balances are clean on customer account. Stratify collection activities to maximize cash receipts. Successfully manage due and overdue balances on customer account, maximizing On Time Payment for all Customers. Notify of uncollectable debt risks & mitigate where possible. Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts. Investigate historical data for each debt. Find and contact clients to ask about their overdue payments. Take actions to encourage timely debt payments. Work very close to sales team to solve the disputes. Identify the queries and work on the resolution with billing. Update the accounts with records and collection efforts. Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. They offer a culture built on trust, talented colleagues, and a safe and inclusive working environment.