Customer Reliability Engineer

The Customer Reliability Engineering (CRE) team is a group of dedicated global engineers focused on helping our vendors successfully deliver and support Kubernetes applications in customer-managed environments. You'll provide expert support to customers, resolving issues related to Kubernetes, Linux, and Replicated products. You'll also enable Customer Success by working proactively with customers to ensure they are successfully deploying, managing, and scaling their applications using Replicated. You'll collaborate with Engineering, proactively working closely with CREs and product engineers to share customer feedback, identify product improvements, and contribute to the overall Replicated product roadmap. Replicated is committed to supporting your development through courses, certifications, and other learning opportunities. The company values teammates as individuals who are stronger together and are always learning and willing to go out on a limb, challenge assumptions, go back to first principles, etc.