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ABOUT THE ROLE:
- Coordinate logistics, provide medication education, and liaise between patients, providers, and nurse staffing agencies.
- Ideal for a compassionate healthcare professional who thrives in a fast-paced, patient-first environment.
KEY RESPONSIBILITIES:
- Serve as the primary contact for patients, responding to inquiries with clarity, empathy, and efficiency.
- Educate patients and providers on home infusion processes, including medication handling, storage, and administration protocols.
- Ensure clinical documentation is shared with providers post-infusion and that billing information is properly routed to the finance team.
QUALIFICATIONS:
- Strong patient coordination or case management background.
- High level of organization and attention to detail; able to juggle multiple responsibilities seamlessly.
- A strong patient-first mindset, with a focus on improving care experiences and outcomes.
Leap
Leap is a benefits solution company and a pioneer in employer specialty pharmacy. They are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers get a fair deal.