Provide personalized travel support to clients, handling bookings and resolving issues across hotel, flight, car, and rail.
Work closely with client contacts to ensure program objectives are met, maintaining thorough documentation.
Troubleshoot issues using internal tools and participate in team meetings to stay current on industry updates.
Navan is a travel and expense management platform that simplifies business travel for companies. They are a fast-growing, hyper-growth company with a collaborative culture and a focus on innovation.
Advise and arrange travel for corporate business customers, both individuals and groups.
Use global distribution systems including Sabre, Apollo, Galileo, and Amadeus.
Ensure compliance with travel policies and provide proactive customer service.
Amex GBT is a travel management company that helps corporate clients with business travel and events. They offer an inclusive culture with opportunities for career advancement, and most of their Traveler Care leadership started in this role.
Manage end-to-end travel arrangements for corporate clients, including flights, hotels, and ground transportation, ensuring compliance with policies and cost control.
Provide proactive, high-touch service to travelers and executives, handling changes, disruptions, and real-time support for delays or emergencies.
Collaborate with internal teams and suppliers, identify cost-saving opportunities, and meet performance targets for sales and productivity.
Kensington Corporate empowers business travel ecosystems by providing tailored programs, advanced analytics, global reach, and a service culture that cares. The company is a corporate travel management firm focused on policy, cost-control, and traveler experience, though its size is not specified.
Respond to client inquiries about existing or upcoming trips.
Resolve travel issues (delays, cancellations, schedule changes) in real time.
Communicate with airlines, hotels, and tour providers to make changes.
We provide white-glove travel support services, handling client communications and resolving travel issues in real time. Our company offers a remote work environment with flexible schedules and opportunities for growth into travel advisor roles.