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Responsibilities:
- Manage event travel programs from post-sale coordination through final billing, ensuring deliverables, service agreements, SLAs, and documentation remain accurate and compliant.
- Provide personalized travel support to travelers before, during, and after trips, including handling changes, cancellations, and updates to hotel, air, car, and rail reservations.
- Partner closely with client contacts to understand program goals, identify critical success factors, and deliver travel solutions aligned with their objectives.
Requirements:
- 1–3 years of group travel planning experience preferred, with broader corporate or event travel experience considered valuable.
- 4+ years of GDS experience preferred, particularly with Sabre, including PNR creation and ticketing; Amadeus and NDC experience also advantageous.
- Strong multitasking, prioritization, and problem-solving skills, with ability to respond quickly and calmly to urgent travel matters.
Benefits:
- Competitive annual pay range of $68,000–$72,000 USD with comprehensive healthcare coverage and insurance benefits.
- Flexible paid time off and country-specific holidays, paid parental leave, and travel-related employee perks.
- Remote work opportunity within the United States with connectivity and commuting support for eligible locations.
Partner Company
The company provides client-facing travel management for corporate event programs across the U.S. It operates in a fast-moving, technology-enabled environment that values continuous learning and operational excellence.