Remote Customer service Jobs · GDS

• Provide personalized travel support to clients, handling bookings and resolving issues across hotel, flight, car, and rail.
• Work closely with client contacts to ensure program objectives are met, maintaining thorough documentation.
• Troubleshoot issues using internal tools and participate in team meetings to stay current on industry updates.

Navan is a travel and expense management platform that simplifies business travel for companies. They are a fast-growing, hyper-growth company with a collaborative culture and a focus on innovation.

• Manage event travel programs from post-sale coordination through final billing, ensuring deliverables and compliance.
• Provide personalized travel support before, during, and after trips, including handling changes and cancellations.
• Partner closely with client contacts to understand program goals and deliver travel solutions aligned with objectives.

The company provides client-facing travel management for corporate event programs across the U.S. It operates in a fast-moving, technology-enabled environment that values continuous learning and operational excellence.

• Manage end-to-end travel arrangements for corporate clients, including flights, hotels, and ground transportation, ensuring compliance with policies and cost control.
• Provide proactive, high-touch service to travelers and executives, handling changes, disruptions, and real-time support for delays or emergencies.
• Collaborate with internal teams and suppliers, identify cost-saving opportunities, and meet performance targets for sales and productivity.

Kensington Corporate empowers business travel ecosystems by providing tailored programs, advanced analytics, global reach, and a service culture that cares. The company is a corporate travel management firm focused on policy, cost-control, and traveler experience, though its size is not specified.