Provide expert travel consultation and booking for corporate clients using GDS systems.
Analyze travel options and proactively anticipate client needs to enhance service.
Collaborate with team members to improve customer satisfaction and service standards.
Amex GBT is a global travel management company that leverages technology to provide innovative solutions for business travel. With a strong emphasis on corporate culture, they foster an inclusive environment where career growth and internal mobility are celebrated, reflecting their commitment to employee development.
Provide personalized travel support to clients, handling bookings and resolving issues across hotel, flight, car, and rail.
Work closely with client contacts to ensure program objectives are met, maintaining thorough documentation.
Troubleshoot issues using internal tools and participate in team meetings to stay current on industry updates.
Navan is a travel and expense management platform that simplifies business travel for companies. They are a fast-growing, hyper-growth company with a collaborative culture and a focus on innovation.
Advise and arrange travel for corporate business customers, both individuals and groups.
Use global distribution systems including Sabre, Apollo, Galileo, and Amadeus.
Ensure compliance with travel policies and provide proactive customer service.
Amex GBT is a travel management company that helps corporate clients with business travel and events. They offer an inclusive culture with opportunities for career advancement, and most of their Traveler Care leadership started in this role.