Job Description
- Collection of outstanding debt by telephone and email; maintain the collection of debts and their status communicating with Swiss Accounts.
- Maintain an up to date and accurate record of query status as well as contact information within the core business systems that need resolving; attend meetings with sales and other departments to minimise customer disputes.
- Handle any credit held orders; support in the preparation of accounts for litigation and carry out other task requested by management.
- Mentor / support Credit Controllers as a first point of contact; manage all disputes and issues relating to allocated ledgers.
- Contribute to the creation, implementation and training of Process and Procedures; support in the creation of reports.
About Quadient
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.