Senior Content Strategist
Benefits
24w maternity
12w paternity
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About the Role:
- Own the content strategy for a defined set of LOBs and partner with a team of writers.
- Establish editorial governance and quality standards using content metrics and AI solutions.
- Monitor, report, and drive continuous improvement through data and agent feedback.
What We Offer:
- Competitive salary, bonus, and equity package.
- Generous vacation policy, company-wide Chime Days, and paid parental leave.
- Medical, dental, vision, life, disability, and 401k match.
Qualifications:
- 5+ years in help content, product operations, or technical writing.
- Strong analytical skills and experience with CRM tools and content management systems.
- Ability to balance strategic thinking with hands-on execution.
Chime
Chime is a financial technology company that builds tools to help people achieve financial progress. The company has a large team of problem solvers and builders, with a culture of ownership and collaboration.