Remote Clinical Quality Improvement Coordinator - Bilingual (Spanish)

Work in a fully remote environment and virtually engage with company and team in your daily work as SME focusing on Medicare Advantage STAR measures. Conduct patient outreach initiatives to identify/address quality gaps, engaging with patients to educate them on preventative care measures, schedule necessary screenings or appointments, and facilitate adherence to treatment plans and medications. Collect quality data using various methods (EMR, claims, provider/patient outreach), manage daily work using multiple systems and applications, and prioritize work to meet quality reporting deadlines. Communicate performances, barriers and improvement strategies internally and with customers. Candidate must be bilingual (Spanish / English) and communicate professionally and develop relationships with co-workers, customers, providers and providers’ support staff.