Infrastructure Engineer

Knock

Remote regions

Global

Benefits

Core Responsibilities:

  • Modernize and maintain the foundational EKS infrastructure using Terraform for elastic scaling and reliability.
  • Deep-dive into database performance and queue systems to plan for 10x to 100x scaling growth.
  • Proactively identify scaling issues using telemetry tools like Datadog and Honeycomb to uphold service standards.

Operational Excellence:

  • Uphold and improve upon the platform's track record of >99.95% uptime.
  • Support the product engineering team by enhancing developer experience with faster deployment cycles and canary releases.
  • Participate in on-call rotations alongside the engineering team to ensure system reliability.

Team and Culture:

  • Operate with high autonomy and accountability, driving improvements while documenting changes for team-wide adoption.
  • Work effectively in a fully distributed, remote-first team, valuing strong written communication and collaborative problem-solving.
  • Contribute to an inclusive and equitable team culture, with a commitment to diversity and continuous learning.

Knock

Knock builds APIs for product notifications to help software communicate more thoughtfully with its users. It is a remote-first Series A startup of over 20 employees, backed by top investors, with a culture that believes in the power of great software and the API-first movement.

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