Korean-Speaking Customer Experience Officer

XM Careers

Benefits

Job Description

Responsibilities:

  • Deal with clients’ inquiries via live chat, email and telephone.
  • Perform personal clientele analysis and take actions as required.
  • Handle client inquiries appropriately and ensure that high level service is provided.

Requirements:

  • Degree in a business-related field and client handling experience in the financial services sector.
  • Fluent Korean speaker with excellent oral and written skills in English.
  • Ability to multitask and maintain a high-level of organization.

Benefits:

  • Attractive remuneration package.
  • Intellectually stimulating work environment.
  • Continuous personal development and international training opportunities.

About XM Careers

XM Careers is looking for passionate and self-motivated professionals to join our Customer Experience Team.

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