Job Description
Responsibilities:
- Deal with clients’ inquiries via live chat, email and telephone.
- Perform personal clientele analysis and take actions as required.
- Handle client inquiries appropriately and ensure that high level service is provided.
Requirements:
- Degree in a business-related field and client handling experience in the financial services sector.
- Fluent Korean speaker with excellent oral and written skills in English.
- Ability to multitask and maintain a high-level of organization.
Benefits:
- Attractive remuneration package.
- Intellectually stimulating work environment.
- Continuous personal development and international training opportunities.
About XM Careers
XM Careers is looking for passionate and self-motivated professionals to join our Customer Experience Team.