STAFF ANALYST

Parking Operations, Planning and Analysis is seeking to hire a capable, confident and dedicated Staff Analyst Level 2 reporting to the Deputy Director of Operations Review. Operations Review is responsible for conducting operational assessments of Parking Operations, Planning and Analysis (POPA) Groups and the development of Standard Operating Procedures (SOPs). Under the direction of the Management Auditor Level 2 and the Deputy Director of Operations Review, the Staff Analyst Level 2 will be responsible for developing Standard Operating Procedure (SOPs) manuals of programs, functions, operations and management’s systems and procedures within Parking Operations to ensure that programs and objectives are accomplished effectively and efficiently; liaison between different work groups to schedule meetings, interviews and walkthroughs and obtain documentation; responsible preparing memos, updating spreadsheets and preparing work flow diagrams of current Unit processes. The selected candidate will assist in performing research and developing the background information for future planned reviews and assist on developing with the Planning document. May supervise work when the supervisor is not available. Assist in performing comprehensive reports of findings and makes recommendations for improved efficiency. The selected candidate will also assist the Deputy Director with special projects, which may include updating planning documents and preparing various reports and also assist the Management Auditor in coordinating the request for payment card industry (PCI) documentation. The candidate must be a highly motivated individual with demonstrated excellent interpersonal, multitasking abilities and MS Suite proficiencies. POPA is a multi-tasked, revenue generating operation of the Department of Transportation. Revenue in the forms of coins, cash, credit cards, checks and pre-paid debit cards are generated annually in excess of $258 million. Additionally, the Bureau’s assets; meters, permits, keys, vehicles, security related business products, database and inventory systems, personnel, equipment of value in excess of $90 million must be evaluated and protected against risk.