Senior Revenue Cycle Strategy and Operations Manager

Pomelo Care

Remote regions

US

Salary range

$135,000–$150,000/yr

Benefits

16w maternity 16w paternity

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Strategic Pricing, Growth & Sales Strategy:

  • Partner with Finance to design competitive pricing strategies.
  • Lead hybrid billing architecture for FFS/PEMPM models to maximize client lifetime value.
  • Own client onboarding and cross-functional billing workflow integration.

Tech Team Collaboration & Tech Stack Optimization:

  • Partner with internal tech team to build and refine proprietary RCM tech stack.
  • Ensure scalability, cost control, and data integrity across multi-system platforms.
  • Serve as strategic super-user for EHRs, clearinghouses, and internal databases.

Research, Analysis & Systems Adaptation:

  • Proactively research healthcare industry shifts and regulatory updates.
  • Analyze financial impact of payer rule changes using BI tools like Metabase.
  • Build advanced financial models to audit billing data and track performance.

Operational Quality & Denial Strategy:

  • Establish quality metrics, audit guidelines, and SOPs for billing workflows.
  • Take ownership of denial management and identify root causes to prevent future rejections.
  • Monitor daily RCM execution including claim submission and payment posting.

Pomelo Care

Pomelo Care is the leading virtual medical practice for women and children, providing proactive, 24/7 clinical care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. The team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

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