Multi-Line Claim Supervisor

Responsibilities:

• Review, assign, and supervise multi-line claim activity to ensure compliance with standards and laws, and manage an individual caseload while supporting team members.
• Investigate, evaluate, and adjust claims, establish reserves, and direct handling of complex and litigated cases, while providing training and maintaining accurate documentation.
• Select and oversee outside vendors, authorize claim payments, and ensure adherence to all corporate and client-specific handling instructions.

Qualifications:

• Required 10+ years of multi-line claims experience with Commercial Auto and General Liability, plus 3+ years of supervisory experience and expertise in policy interpretation.
• Must have proven ability in contract review and complex claim handling, strong analytical and communication skills, and proficiency with Microsoft Office.
• Nice to have municipal account experience, TPA background, professional designations like AIC or CPCU, and bilingual Spanish proficiency.

Why You’ll Love Working Here:

• Receive 4 weeks of accruing PTO and 10 paid holidays, along with comprehensive medical, dental, vision, life, and disability insurance.
• Access retirement plans including a 401(k) and Employee Stock Ownership Plan (ESOP), and benefit from internal training and a supportive, team-based culture.
• Success is measured by quality claim oversight, compliance, timeliness, client partnership, professional judgment, team development, and cultural alignment.