Senior Customer Success Analytics Analyst

Responsibilities:

-Translate customer health questions into analytical requirements.

-Design and build single-source-of-truth dashboards for key metrics.

-Analyze data to uncover trends and opportunities for improvement.

Requirements:

-Experience analyzing customer engagement and health in SaaS.

-Proficiency in SQL and building BI dashboards.

-Ability to communicate findings to technical and non-technical audiences.

Team Dynamics:

-Join a distributed team focused on actionable insights.

-Collaborate with Sales, Customer Success, and Finance.

-Contribute to strengthening the sales analytics foundation.