As Senior Technical Product Manager, you will lead the execution of Scout’s in-house digital ecosystem for Repair and Service, enabling seamless creation, management, and delivery of workshop content such as repair procedures and technical documentation, along with service-related tools and interfaces. This strategic and technical role bridges engineering, product management, and Aftersales business to deliver scalable solutions that improve repair accuracy, technician efficiency, and service throughput.
You will define and Lead Strategy and execute on the product vision, strategy, and roadmap for Scout’s Service Information platform, ensuring alignment with business goals and stakeholder needs across Aftersales Business, Vehicle Engineering, and Volkswagen Group partners.
You will also solve operational challenges related to service documentation, technician guidance, and content delivery by enhancing workflows for repair code creation, workshop media generation, and service information access, as well as drive the development roadmap for Scout’s integrated service content and repair management systems, ensuring they support scalable creation, editing, and delivery of workshop materials.