Enterprise Customer Success Manager

Dutchie

Salary range

$94,000–$140,000/yr

Benefits

About This Job:

  • Be the strategic architect behind the success of our highest-impact retail partners.
  • Bridge the gap between complex retail operations and our cutting-edge technology.
  • Ensure our partners dominate their market with our platform.

What You'll Do:

  • Craft engagement strategies that align with specific business goals.
  • Provide recommendations, optimizing the platform to solve complex challenges.
  • Serve as the "Voice of the Customer", influencing the future of our software.

What You Bring:

  • 5–8 years in Customer Success, Account Management, or Strategic Consulting.
  • Proven track record of managing an ARR book of business exceeding $500,000.
  • Ability to persuade C-suite executives of the value of new features and services.

Dutchie

Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Powering thousands of dispensaries across 40+ markets in the US and Canada, Dutchie has raised over $600M in funding and is backed by investors.

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