Customer Success Manager

Support Managed Care and Community based healthcare clients and offer an exciting opportunity to support health care insurers and providers in improving health care outcomes for vulnerable populations. Manage all aspects of client relationship and work with clients in consultative manner by understanding needs and providing strategic and tactical advice. Complete in-depth data analysis in support of customer accounts and perform monthly or quarterly account reviews and updates. You will communicate new features, encourage adoption, and lead training, working with sales and marketing. Develop strong knowledge of Healthcare SaaS Solutions and manage all aspects of client relationships. Document and communicate customer needs to the product management team. Candidates will be required to undergo a pre-employment background check.