Deliver a seamless, proactive, and anticipatory executive travel experience, managing complex itineraries and last-minute changes with calm professionalism.
Act as a trusted advisor, balancing premium service with contact center KPIs like productivity, handle time, and CSAT.
Manage end-to-end VIP corporate travel across air, hotel, ground transport, and bespoke requests, using GDS like Amadeus or Sabre.
Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
Arrange European and domestic travel, including flights, car rentals, and hotels.
Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.
Perk is an intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing. With over 1,800 employees across 12 offices globally, the company values ownership, delivering a 7-star experience, and working as one team.
Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel for air, road, rail, and accommodations
Amex GBT is a travel management company that helps corporate clients with business travel. We offer an inclusive and collaborative culture with opportunities for internal promotions and career growth.
Provide dedicated, high-level service to travelers and travel bookers, exceeding expectations.
Manage workload effectively, meeting deadlines and adapting to account processes.
Advise on passport/visa requirements, quality control, and recommend ancillary products.
Reed & Mackay is a travel management company that provides high-touch travel services to corporate clients. They offer a comprehensive benefits program and have a global presence, focusing on building relationships and reducing travel costs.