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Key Responsibilities:
- Design, develop, and maintain Node.js applications running on AWS Lambda.
- Build and enhance IVR and self-service workflows using Amazon Connect and Amazon Lex.
- Develop integrations between contact center platforms and enterprise applications, databases, CRM systems, and third-party APIs.
Required Qualifications:
- Bachelor's degree in Computer Science or equivalent experience.
- 3+ years of Node.js development experience and 2+ years of hands-on AWS development.
- Experience with AWS Lambda, Amazon Connect, and/or Amazon Lex.
Preferred Qualifications:
- Experience developing contact center IVR solutions or conversational AI.
- Knowledge of Infrastructure as Code (CloudFormation, CDK, or Terraform).
- AWS Developer Associate or AWS Certified Solutions Architect certification.
Brillio
Brillio is a digital engineering and consulting firm that provides cloud, data, and AI solutions. The company has a global team and focuses on delivering innovative technology services.