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Key Responsibilities:
- Design and implement IVR/VRU solutions using Amazon Connect.
- Develop and maintain voice call workflows and routing.
- Integrate with AWS services like Lambda, DynamoDB, and API Gateway.
Required Skills:
- Proficiency in Amazon Connect and AWS services.
- Strong programming skills in Python or Node.js.
- Experience with DevOps tools and CI/CD pipelines.
Additional Information:
- This is a 100% remote contract position.
- Only W2 profiles are considered.
- All information kept confidential per EEO guidelines.
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