Lead the architecture and technical delivery of Amazon Connect and AI agent solutions for customers.
Build AI-native conversational experiences using Amazon Bedrock and Claude, with production-scale prompt engineering.
Drive end-to-end delivery, including infrastructure, CI/CD, and mentoring a team of engineers.
Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As a fully remote global company with employees in Canada, the US, and Latin America, they foster a culture of technological curiosity and put people first.
Lead the migration of digital contact center workloads from Genesys and LivePerson to Amazon Connect, designing scalable and secure solutions.
Implement chat, chatbot, SMS, email, and WhatsApp solutions using Amazon Connect and AWS services, integrating with CRM platforms.
Develop and maintain custom widgets and portals, leveraging AWS SDKs and APIs for enhanced agent and customer experiences.
Miratech is a global IT services and consulting company that helps visionaries change the world by bringing together enterprise and start-up innovation. The company retains nearly 1000 full-time professionals across 5 continents and 25 countries, with an annual growth rate exceeding 25% and a culture of Relentless Performance.
Own platform reliability, availability, and performance.
Build AWS infrastructure using Terraform and Infrastructure as Code.
Develop CI/CD pipelines, monitoring, and automation.
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Design, build, and maintain AWS and Azure infrastructure across multi-account, multi-region environments using IaC and CI/CD pipelines.
Implement security-first IAM patterns, cross-account access, and automated compliance controls in regulated environments.
Drive operational excellence through observability, incident response, and FinOps practices while leveraging AI coding assistants.
HealthEdge delivers next-generation digital health platforms. They are a large company focused on cloud evolution, compliance, and engineering excellence, with a culture of continuous learning and collaboration.
Maintain uptime and security of AWS-hosted MERN applications and backend architectures.
Manage serverless functions and PySpark data pipelines, triaging incidents and automating workflows.
Lead blameless post-mortems and ensure HIPAA compliance across all healthcare data systems.
Cohere Health offers an AI-powered clinical intelligence platform connecting health plans and providers to improve care speed, cost, and quality. Named to the Inc. 5000 list and a top LinkedIn startup, the company is backed by leading investors and values empathy and growth.
Deploy and configure our AI voice agent for new customers, reducing onboarding effort.
Build evaluation suites to validate behavior, catch regressions, and tune prompts.
Develop new features and fixes to optimize latency, inference cost, and hallucination guardrails.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. With over 400 employees, 30,000+ customers, and $100 million+ in annual revenue, the company fosters a collaborative culture that values innovation and cutting-edge product development.
Lead technical engagements end-to-end from POC workshops to production deployment, shipping production code directly in customer codebases.
Architect solutions that pass customer security reviews, and run high-energy hackathons to accelerate adoption of new solutions.
Synthesize field insights from deployments to inform R&D, and build reusable technical assets to support customer adoption.
Twilio delivers innovative communication solutions to hundreds of thousands of businesses and millions of developers worldwide. The company is remote-first, with a strong culture of connection and global inclusion, and a diverse team making a global impact.
Design, develop, and deploy AWS-based applications and solutions.
Build and maintain ETL pipelines using AWS Glue and implement Infrastructure as Code with Terraform or CloudFormation.
Ensure security best practices and optimize performance using CloudWatch and monitoring tools.
Mind Computing provides IT services and supports the Department of Veterans Affairs with cloud infrastructure solutions. The company is a small to mid-sized firm that values innovation and collaboration.
Architect and develop scalable software solutions to enhance Twilio's communications platform.
Collaborate with cross-functional teams to deliver high-quality features and improvements.
Drive technical excellence through code reviews, testing, and continuous integration.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is remote-first with a strong culture of connection and global inclusion.
Design and maintain REST API integrations, AI solutions, and Five9 platform configurations for telephony and contact center systems.
Partner with security, compliance, and vendor teams to support security reviews, risk assessments, and platform enhancements.
Troubleshoot and resolve platform and telephony issues, create technical documentation, and evaluate emerging technologies.
Aledade empowers independent primary care practices, health centers, and clinics to thrive in value-based care, aiming to flip the script on the fee-for-service model. Founded in 2014, it is now the largest network of independent primary care in the country, fostering a collaborative, inclusive, remote-first culture.
Execute comprehensive test plans for IVR, chat, and email platforms using AWS technologies.
Document test results, defects, and issues with clear reproduction steps.
Perform load testing and usability testing to ensure quality and reliability.
Caylent is an AI-first cloud services company that helps organizations turn ideas into business impact. They are a fully remote global company with employees in Canada, the United States, and Latin America, fostering a culture of technological curiosity.
Design, develop, and enhance proactive monitoring capabilities for the AWS Connect CCaaS platform to ensure system reliability and operational excellence.
Troubleshoot production issues, perform root cause analysis, and implement corrective actions to minimize system downtime and service disruptions.
Collaborate closely with developers, architects, and platform owners to enforce logging standards and monitoring best practices that enable effective troubleshooting and observability.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. With nearly 1000 full-time professionals and a culture of Relentless Performance, they achieve over 99% project success rate and operate in over 25 countries.
Use strong technical and diplomatic skills to address customer issues and provide feedback to Product and Engineering teams.
Work with customers' and partners' developers to resolve complex problems with potentially costly consequences.
Leverage experience troubleshooting Quality of Service (QoS) issues and collaborate with teams via Slack.
Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Collaborate with product owners, technical leads, and quality teams to design, develop, and deliver scalable Python-based applications and services.
Build and maintain software using clean coding practices, automated testing, and continuous delivery workflows with AWS cloud technologies.
Troubleshoot technical issues, improve existing functionality, and contribute to Agile development cycles in a remote team environment.
This company develops innovative digital health and technology solutions. It fosters a collaborative, globally distributed engineering environment with a focus on employee growth and knowledge sharing.