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Essential Functions:
- Help configure and rollout customers of our existing AI voice agent.
- Build and run evaluation suites to validate behavior, catch regressions, and tune prompts as new customers are deployed.
- Develop new features and fixes to the core product.
Qualifications:
- 3+ years software engineering experience with strong Python backend skills.
- 1+ years of production experience with LLM APIs and deploying GenAI systems at scale.
- Cloud-native architecture experience, preferably AWS.
Why Join PerfectServe:
- Transform healthcare communication and collaboration to help clinicians deliver better care.
- Work with a dedicated, mission-driven team that values growth, transparency, and innovation.
- Enjoy competitive compensation, benefits, and a remote-first environment.
Benefits:
- Remote first work environment.
- Health, Dental, Vision, Life and Disability Insurance available day one.
- 401K with match, 17 company holidays, floating holidays, and competitive paid time off.
PerfectServe
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. With over 400 employees, 30,000+ customers, and $100 million+ in annual revenue, the company fosters a collaborative culture that values innovation and cutting-edge product development.