Lead migration of digital contact center workloads from Genesys and LivePerson to Amazon Connect.
Design and implement chat, chatbot, SMS, email, and WhatsApp solutions using Amazon Connect and AWS services.
Develop and integrate custom chat widgets with JWT authentication and collaborate on GenAI-powered solutions.
Miratech is a global IT services and consulting company that supports digital transformation for large enterprises. With nearly 1,000 full-time professionals across 25 countries, it maintains a culture of Relentless Performance and a 99% project success rate.
Lead design, development, and implementation of Genesys routing projects on the Genesys Engage Platform.
Write and review secure, high-quality production code while troubleshooting and debugging across project life cycles.
Collaborate with team members and deliver knowledge transfer sessions to enhance understanding of Genesys technologies.
Miratech is a global IT services and consulting company that helps visionaries change the world through digital transformation. With nearly 1,000 full-time professionals and a culture of Relentless Performance, they maintain a 99% project success rate.
Design, configure, and maintain Zendesk architecture and contact-center infrastructure.
Build and operate cross-system workflows using Tray.ai and approved AI integrations.
Collaborate with Operations, Product, Engineering, Data, Security, and external partners to deliver scalable technical solutions.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. With its AI-native platform delivering personalized support across coaching, therapy, medication management, and specialty care, the company reaches more than 170 million people worldwide through leading employers, health plans, and partners.