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Key Responsibilities:
- Design and facilitate parent focus groups to assess the end-to-end tapouts experience.
- Gather qualitative insights related to platform usability and experience coaching quality-parent communication.
- Synthesize findings into clear themes, insights, and patterns.
Qualifications:
- 5+ years of experience leading focus groups and qualitative research initiatives.
- Proven background in customer experience research or user research.
- Experience translating qualitative data into strategic recommendations.
Tapouts
Tapouts believes in the boundless potential of every child. Their mission is to nurture the emotional and psychological well-being of the next generation. They aim to transform the lives of a million children and their families.