Sr. Deal Desk Specialist

As a Senior Deal Desk Specialist, you will be a trusted advisor to the Global Sales Teams for deal structuring and support other company partners throughout the sales cycle to expedite deal execution. Provide guidance on routine to moderately complex deal structures in a way that maximizes ACV and customer satisfaction, and manages risk for Smartsheet. You will work with multiple teams including Sales, Finance, Legal, Deal Operations, Pricing, Billing, and Compliance teams to address custom deal requirements. You will also enhance specialized issues to appropriate partners and bring resolution to those issues. Be the main contact to lead deals through appropriate approval level, review deal progression and collaborate with team members to ensure deal cycle times and precise execution. Follow a same-day response commitment to set service standards that can be relied upon. Review submitted Deal Requests for accuracy and conformance to Smartsheet sales order acceptance policies, ensuring all approved requests have been documented observing Finance Operations and accounting processes. Ensure compliance with internal controls and work towards zero processing errors and establish and lead project improvement plans with defined timeline, contributing to different process improvement projects.