Job Description
This role involves architecting scalable solutions using Amazon Connect, defining APIs and integration specifications, and leading the design of IVR and chatbot workflows. The role requires implementation GenAI and LLM-based solutions using Bedrock, Lex, SageMaker. The role requires integration with CRMs and enterprise systems through secure APIs and event-driven flows. The role requires collaboration with cross-functional teams to deliver solutions. The person must have experience with AWS and Google CCAI Platform.
About Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises.