Manage day-to-day operations of the recruitment call center and pre-screening team, including hiring, scheduling, and performance management.
Own the patient funnel from inbound contact to warm transfer, driving conversion and ensuring HIPAA-compliant execution across all touchpoints.
Monitor key performance indicators, troubleshoot operational issues, and partner with project management to align call volume with enrollment targets.
Hawthorne Health is a leading provider of community site networks and home research visit solutions, dedicated to embedding clinical trials within local communities to improve access and efficiency. With over 20 sites and more than 2,000 experienced healthcare professionals across the U.S., the company leverages trusted locations and technology to accelerate patient access and reduce study costs.
Assist Maintenance Technicians with routine inspections and minor repairs.
Perform snow and ice removal around walkways and entrances.
Assemble, move, and set up furniture and common area layouts.
Dexterra Group is a fast-growing, financially strong, publicly listed company. They aim to provide fulfilling opportunities in a culture that promotes stability, diversity, inclusion, camaraderie, employee recognition, and work-life balance.