Job Description
As an Application Engineer, Injection Molding, you will analyze and prepare RFQs by retrieving and organizing quote request information from various channels, including RFQ documents, 3D CAD files, and 2D drawings. You will proactively engage with customers to clarify requirements and address any discrepancies in documentation. Conduct thorough reviews of 3D models and 2D drawings to provide design-for-manufacturing (DFM) feedback and support the creation of accurate quotes using Xometry's internal systems and approved methodologies. You will perform basic file modifications and repairs using software such as SolidWorks, Inventor, or Magics to ensure manufacturability. Customer Support involves responding to service requests via ZenDesk and email, providing direct assistance or escalating to subject matter experts when necessary. Collaborate Cross-Functionally: Work closely with Applications Engineering and Sales to define and package custom requests for customer delivery.
About Xometry
Xometry powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life.