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Senior Customer Success Engineer

Veeam
France 6w PTO

  • Configure customer accounts, customize backup policies, and facilitate stakeholder onboarding to drive product adoption.
  • Conduct recovery simulations and DRMM assessments to track resilience posture and deliver measurable customer value.
  • Monitor churn signals, define mitigation plans, and partner with Sales on renewal strategy and expansion opportunities.

Cloud Platforms Stakeholder Management Technical Account Management
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Lead Customer Success Specialist

Veeam
$127,200–$325,600/yr
US Unlimited PTO 16w maternity 8w paternity

  • Own the technical customer relationship for a portfolio of strategic accounts, serving as a trusted advisor throughout the customer lifecycle.
  • Build and execute tailored Customer Success Plans aligned to business objectives, drive adoption, and identify opportunities and risks.
  • Partner with Sales and Customer Success leadership to expand customer value and ensure retention through proactive engagement.

Veeam is the Data and AI Trust Company, specializing in data resilience and security posture management. Headquartered in Seattle with offices in 30+ countries, Veeam protects over 550,000 customers worldwide.

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