Staff Software Engineer, Product
Benefits
Unlimited PTO
16w maternity
16w paternity
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About Customer.io:
- Over 9,000 companies use our platform to send billions of messages daily.
- We power automated communication that people actually want to receive, using real-time behavioral data.
What We Value:
- End-to-end ownership of problems that span squads with no obvious owner.
- Comfort in ambiguity and customer-first thinking to define and solve problems.
- A healthy skepticism for outdated practices and a focus on force multiplication.
What You'll Do:
- Set direction, align partners, and stay accountable for results from framing to launch.
- Lead technical decisions across architecture, performance, reliability, and maintainability.
- Improve engineering practices through mentorship, reusable patterns, and clear guidance.
Customer.io
Customer.io provides an automated communication platform that enables over 9,000 companies to send targeted emails, push notifications, in-app messages, and SMS using real-time behavioral data. The company values end-to-end ownership, customer-first thinking, and healthy skepticism for established practices, fostering a culture of transparency and growth.