Senior Manager, Internal Audit

As a Senior Internal Audit Manager, you will play a key role in assessing and improving the effectiveness of Twilio’s risk management, control, and governance processes. You will lead SOX, Audit and Advisory engagements, collaborate with cross-functional teams, and provide insights to strengthen internal controls and support business objectives, with a particular focus on operations. In this role, you’ll lead and execute operational, financial, and compliance audits across Twilio’s business units. You will identify key risks and evaluate the effectiveness of internal controls through risk-based audit planning and execution. You will develop and maintain a robust audit pipeline, prioritizing high-impact areas and aligning with enterprise risk priorities. You will conduct detailed assessments and interviews to understand business processes and identify control gaps or improvement opportunities. You'll also collaborate cross-functionally with finance, compliance, legal, and engineering teams to ensure audit recommendations are implemented effectively. You'll prepare clear, concise audit reports and present findings to senior leadership and key stakeholders. You'll monitor and report on the status of corrective action plans and drive accountability for timely remediation. Also, you will stay current with regulatory developments and internal audit best practices to enhance audit methodologies and maintain compliance.