Job Description
The Dental Sales Support Representative (SSR) is responsible for assisting in a range of sales related activities and customer support to help Henry Scheinβs sales representatives within the designated Region(s) increase customer engagement, grow sales, increase their territory share, and close new opportunities. This role supports all Dental Field Sales Consultants (FSC), Equipment Specialists (ES), and Regional General Managers (RGM) and performs key responsibilities in accordance with common best practices developed centrally by Henry Schein so as to ensure a streamlined, consistent experience for our customers and Team Schein Members (TSM).
Help troubleshoot problems with customer orders, customer accounts, and other related issues brought forth by the internal team. Handle administrative requests brought by the team in accordance with expectations outlined by the sales support and telesales leadership teams. Provide excellent internal customer service by staying on top of pending orders and customer requests. Assist in planning and executing local sales events at the direction of the Regional or Multisite Manager.
About Henry Schein
Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the worldβs leading provider of health care products.