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Deliver Measurable Platform Outcomes:
- Drive improvements in customer onboarding and eCommerce conversion.
- Improve adoption of shared platform experiences through data‑informed decisions.
- Use continuous discovery.
Set Vision & Team Direction:
- Establish a clear vision for the Design System and Platform Experiences teams.
- Align goals and objectives with product and business outcomes.
- Ensure alignment with product and business outcomes.
Team Leadership & Scaling:
- Assess current team capabilities.
- Ensure the right people are in the right roles.
- Hire for open positions to build a high‑performing, engaged team.
GoTo
GoTo is a leader in cloud communications and IT, solving real-world challenges through practical, cutting-edge solutions and an unwavering customer-first mindset. Their culture is rooted in inclusion, ownership, and transparency, fueling an environment where every voice contributes to both personal and collective achievement.