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Project Scope:
- Using AI, review existing customer call data.
- Build upon early-stage models to determine client churn.
- Inform a larger model for early warning signals to CS.
Deliverables:
- Work with CS and data engineering to find data on key customers.
- Run models through Claude for the most predictive outcomes.
- Suggest process changes to improve existing models.
Learning Objectives:
- Tools: SQL, Excel, AI tools (Claude, ChatGPT).
- Business exposure: CS, Analytics, and Sales leadership.
- Professional Development: Own development of models.
Pacvue
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.