Job Description
Seeking an engineer with 4+ years of experience running high availability systems and supporting infrastructure in customer-facing production environments. The candidate will define repeatable practices for service delivery- via modular, reusable automation and a developer platform that enables self-service delivery of services. The candidate will also participate in the governance controls that reduce risk and promote standardization across the organization. As a member of the Sonatype Developer Experience team, the candidate will have responsibilities to drive service delivery excellence for Sonatype products and services that are customer-facing and customer-adjacent. The candidate will refine a set of high level enablement practices - for instance, design review, service launch coordination, production readiness assessment, service level objective definition / review, incident management, and cost awareness- to support delivery teams at various phases of their service lifecycle and maturity. The candidate will collaborate closely with Sonatype delivery teams to define product specific metrics and remediations through system analysis, testing, and fault troubleshooting.
About Sonatype
Sonatype is the software supply chain security company providing the worldβs best end-to-end software supply chain security solution.