Job Description
Utilization Management Responsibilities:
- Provide members and providers with timely prior approvals by obtaining necessary medical information.
- Complete post-service reviews for medical necessity.
- Provide precertification and continued stay reviews, assisting with timely discharge plans.
Collaboration and Communication:
- Work with healthcare provider staff professionally, gathering medical information and facilitating discharge planning.
- Collaborate with providers to resolve conflicts and utilization review issues.
- Interact with Wellmark Medical Directors and Physician Reviewers as needed.
Documentation and Compliance:
- Document review processes and decisions accurately, consistently, and timely within the review system.
- Comply with regulatory standards, accreditation standards, and internal guidelines.
- Meet quality assurance and production metrics for the utilization management unit.
About Wellmark
Wellmark is a mutual insurance company owned by its policy holders across Iowa and South Dakota, and it has built its reputation on over 80 years of trust.