Sr. Technical Program Manager - Payroll

Lead complex payroll initiatives, owning program planning, execution, and delivery, ensuring alignment with business objectives and customer needs. Collaborate with partners across BambooHR to release great features and shape the future of payroll technology. Champion the needs of payroll professionals by ensuring their requirements are integrated into strategic program initiatives, enhancing overall customer satisfaction, and aligning with organizational goals. Drive the expansion and optimization of BambooHR's payroll infrastructure and processes, supporting initiatives that focus on scalability, efficiency, and reliability. Oversee the coordination and resolution of critical customer-facing issues, working closely with cross-functional teams. Leverage AI to enhance daily operations and transform processes, and lead impactful AI initiatives across engineering, product, and design teams.