Customer Success Manager (RN)

Florence Health is seeking a Clinical Account Manager (RN) to join our growing team. The Clinical Account Manager will serve as the bridge between our provider partners and our internal product and operations teams—helping shape the future of primary care delivery. This is a unique opportunity for a clinician who wants to use their expertise in a strategic, data-driven, and innovative environment. Manage a portfolio of provider groups and independent practices, ensuring alignment with Florence’s value-based care objectives. You’ll collaborate closely with providers to review clinical performance metrics, identify opportunities for improvement, and support proactive care strategies. Partner with Florence’s analytics, operations, and product teams to align performance strategies with data insights and platform capabilities. The role is primarily remote, with quarterly travel to meet with teams and provider partners.