Application Support Representative (Remote)

As an Application Support Representative, you will undergo a comprehensive two-week training program to specialize in a specific brand. Following the completion of training, you will handle a significant volume of inbound calls, engaging with potential customers to aid them in their loan application process and effectively convert these prospects into sales. Effectively manage incoming calls, adeptly assisting customers in navigating the loan application process. Guarantee customer contentment by explaining the distinctive features and advantages of Enova's products and services. Initiate proactive outreach to customers as needed, encouraging them to finalize their loan applications. Uphold exceptional customer service standards through articulate and effective verbal and written communication. Keep customer accounts meticulously updated with accurate information.