Job Description
Craft better onboarding flows and customer journeys, ensuring users get the results they're looking for more easily. This role offers the opportunity to work closely with our Go-To-Market team, quickly shipping and iterating on features with the tools and support you need to build a product you can be proud of. On a typical day, improve our onboarding story, helping users understand in-product how to best use our platform since WhatsApp for business works differently than personal WhatsApp.
Iterate on our activation and retention flows to help customers effectively discover more features and complex workflows. Implement new WhatsApp-specific features as they are released by Meta, ensuring we lead the market in feature support. Mentor the rest of the team in designing and developing user-first web platforms, sharing your knowledge of design and UI/UX. Collaborate closely with product and sales teams to understand what users want to achieve, then implement and rapidly iterate on changes to bring those goals closer.
About ActiveCampaign
ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action, empowering teams to automate their campaigns with AI agents.