Localization Quality and Automation Specialist

Join our dynamic Localization team to drive the next generation of quality and efficiency in our global content delivery. Be the crucial link between our Machine Translation (MT) capabilities and the final customer experience. Your mission will be to design, implement, and manage the quality assurance framework that ensures our localized content is top-tier, while simultaneously streamlining our workflow through cutting-edge automation and tooling. Responsibilities: Design and Implement the Quality Framework: Define, select, and manage the right suite of quality tools (e.g., automated QA checks, linguistic sign-off workflows, error categorization) to measure and ensure the linguistic quality of all localized assets. Establish Key Metrics: Identify and implement industry-standard metrics (e.g., DQF, MQM, BLEU, TER, etc.) to objectively measure the output quality of our Machine Translation (MT) models. Drive Process Automation: Analyze the current localization workflow to identify bottlenecks, then select or build custom tools and scripts to automate repetitive tasks, focusing on QA, handoffs, and feedback loops. Bridge Technology and Linguistics: Translate linguistic quality data into technical feedback, helping technical teams to understand specific error patterns to continuously train and improve the performance of the MT models. Data Analysis and Reporting: Regularly analyze quality data, generate reports, and present actionable insights to stakeholders on the performance of our localization processes and MT engines. Tool Management: Evaluate the existing Localization Tool Stack (CAT tools, TMS, QA checkers) for potential integration with new technologies.