Job Description
Collaborate with Sales, Marketing, and Business Development teams to provide tailored solutions to customers. Participate in technical sales, demonstrations, and support of Silvus' family of advanced multi-antenna MIMO radio and mesh networking solutions. Sales Engineers play a key role in influencing product development.
Provide pre- and post-sales technical support, including system planning, customer training, and system optimization. Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies. Prepare and conduct product demonstrations for customer visits and equipment evaluations. Visit customer sites to provide technical support and conduct training. Troubleshoot failures and abnormal situations in the field. Collect and analyze field failures and abnormalities; provide feedback to the development team. Participate in resource allocation and hardware maintenance to support different sales and business development activities. Help design engineers reproduce and troubleshoot problems; help drive future product development. Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.
About Silvus Technologies
Silvus Technologies is dedicated to one mission: connecting those who keep us safe by delivering advanced Mobile Ad-hoc Network (MANET) radios.