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Clinical Support & Case Coverage:
- Provide on-site case support in the operating room or hybrid OR for procedures involving robotic cardiac procedures and surgery technologies.
- Serve as a clinical expert for product setup, troubleshooting, and optimal use during live cases.
- Ensure compliance with clinical and safety protocols.
Training & Education:
- Conduct training for physicians and care team members on indications and proper use of robotic platforms.
- Administer individualized surgeon and care team training sessions onsite and assist with organizing appropriate mentoring programs.
- Support new site start-ups by delivering onboarding programs and in-services.
Collaboration & Sales Partnership:
- Partner with local ISI sales team, leadership, customer training, and business partners to execute the appropriate clinical plan for surgeons and surgical teams to ensure system autonomy within a reasonable time frame
- Provide clinical insights to the commercial team to shape strategy and drive business growth.
- Participate in physician education programs, workshops, and regional/national conferences.
Market & Clinical Insights:
- Collect and communicate customer feedback to internal teams (sales, marketing, R&D).
- Stay up to date on clinical literature, competitive products, and evolving treatment guidelines.
- Assist in clinical trial support when required.
Intuitive
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide with technologies like the da Vinci surgical system and Ion. The company is composed of engineers, clinicians, and innovators who are united by one purpose: to make surgery smarter, safer, and more human.