Payroll Specialist

Manage day to day customer accounts, providing excellent service by handling customer payrolls accurately and promptly. You will take ownership and manage customer queries in a timely fashion. You will support and share knowledge with colleagues to ensure the overall effectiveness of the wider team, identify improvement opportunities and maintain confidentiality and data security. Responsibilities include managing front-line inquiries from customers via telephone and email; to build and nurture the relationship we have with the customer to deliver world-class service. Accurate and timely processing of client payrolls from receipt of payroll changes to timely despatch and approval of client payroll will be required along with answering customer questions and queries within an agreed timeframe.