New Customer Implementation Manager - Enterprise

As a Professional Services Manager II, you will drive both pre-sale and post-sale initiatives for Axon's product suite, including Evidence.com, Axon body-worn cameras, and Axon Professional Services Packages. You will ensure customers adopt solutions and realize their full potential to enhance organizational workflows and efficiencies. As a Trusted Advisor, you'll manage the deployment of Axon’s products and solutions by leveraging your expertise in project management and technical deployment to facilitate the successful implementation of complex technical solutions within customer timelines. You'll engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments. You will also plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions. The role requires overseeing large and complex deployments, ensuring project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively.