Job Description
Looking for a Senior Software Engineer with contact center domain experience to join our team. This role will involve analyzing and maintaining the Virtual Contact Center (VCC) system, as well as managing the Interactive Call Management (ICM) and Private Branch Exchange (PBX) components.
Responsibilities include excellent analytical, problem-solving and troubleshooting abilities. Participate in walk-through, inspection, review, and onshore group meetings. Ensure compliance to Project defined standards and processes. Participate in the design discussions and suggest the project design. Own the deliveries for the assigned project and incidents.
Qualifications include 4-5 years of experience in executing the complete SDLC on a project using .NET framework 2.0, 3.5, 4.0, and CORE. Experience in ASP.NET, C#, and SQL Server. Experience with Amazon Connect for deployment in the CX platform.
About Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation.